What is Call Masking ?
Call masking helps in protecting privacy by masking the actual number with a different number. With this solution, two parties can connect on the call without disclosing their identities. It not only helps in safeguarding the privacy, but also provides personalised experience, if local/personal numbers are chosen as a mask.
In many instances, call masking has been proven very helpful and effective. Some of them are:
- When you want to provide a personalised experience to your customers, you can show a personal number. Now you will wonder, why not to call directly from a personal number? Simple answer is, it is easier to track, record, and manage calls through cloud telephony systems. So, it is better to mask your typical company number with a personal number for a personalised experience.
- In case of delivery services, call masking helps in protecting the customers’ numbers from the delivery persons and vice-versa. The delivery person just makes the call through their app, which shows a common company number (not the actual number of the customer).
- You can influence your local presence by buying a number locally and masking it with your helpline number.
How Letzscan use Call Masking
When someone scans your smart tag to inform you about your vehicle, our system ensures a high level of privacy through a process called " Call Masking." This means that neither your phone number nor the caller's number is disclosed to anyone involved. Your personal information remains completely confidential and protected. With Call Masking, your number is safe, and no one will have access to it. You can trust that your privacy is a priority for us. If you have any more questions, feel free to ask. We're here to provide both security and assistance!
